Failed hard drive, dead SSD, broken RAID or a memory card full of photos that vanished — our engineers recover it. Free diagnostic on every device, one fixed quote, most jobs no fix no fee.
Send your device, get an engineer's diagnosis and one fixed price — then decide.
Never pay to find out. The diagnostic is always free, the quote is fixed before any work starts — see our data recovery prices.
From a snapped USB stick to a multi-drive enterprise array — choose your device for details, or call and describe what happened.
A hard drive that clicks, buzzes, won't spin or has quietly vanished from your…
An SSD gives you no clicking soundtrack before it dies — one restart and the drive…
NVMe sticks are the quickest storage consumer machines have ever had, and the…
A camera that suddenly demands a format, a holiday's worth of photos that vanished…
A whole dissertation, the company accounts, a decade of photos — trusted to a stick…
Dead at the power button, looping at the logo, dropped on the stairs or christened…
The family tower that has held every photo since 2010, the workstation with the…
The folder with the blinking question mark, the white screen that never moves on, the…
A MacBook rarely announces its failure — it just refuses to charge, or wake, or get…
It's grimly reliable: the external drive holding the only copy is the one that slides…
The little box in the corner held everything — company files, the family archive, the…
The break-in was on camera — and now the recorder won't boot, or the loop has…
The array ran degraded for months, then the second drive quit halfway through the…
Shared storage fails wholesale: one broken LUN and every server hanging off it goes…
Overnight, every document grew a strange extension and a payment demand appeared in…
A blue recovery screen wants 48 digits nobody wrote down, and the drive behind it…
The laptop came back empty, the ex-employee started at a competitor on Monday, and…
Call 0800 689 0668 or use the free online diagnostic to tell us what happened.
Send it tracked to our Bristol receiving location — or have a courier collect from your door.
Within 2 working days of arrival you'll know the fault, what's recoverable and the fixed price.
Approve the quote and your recovered files come back on an encrypted drive.
Most customers post or courier their media to us.
Sending a drive from a computer, laptop, MacBook, iMac, CCTV / DVR or server? Please remove the internal hard drive or SSD and send us just the drive — we don't provide an internal drive-removal service. We don't recover storage soldered to a motherboard (e.g. Apple Silicon Macs and some thin laptops) — only drives that can be removed and sent to us.
↓ Print the booking-in & shipping form (PDF)
Mark the package for the attention of Bristol Data Recovery and we'll call you as soon as we diagnose your media.
Not sure what to send? Call 0800 689 0668 first or use the free online diagnostic.
"External drive with 12 years of family photos stopped being detected. Posted it Monday, had the diagnosis Wednesday, everything back the following week. Worth every penny."
Rachel T · Llanelli"Our office NAS dropped two drives and the IT company said it was gone. These guys rebuilt the array and recovered the lot — invoices, CAD files, the works. Business saved."
Mark H · Neath"Dissertation on a snapped USB stick two weeks before the deadline. They repaired the connector and emailed to say it was all there. Fast, honest and clearly explained."
Amy W · Port TalbotPost-in and courier service covering Swansea and the surrounding towns — from HDD recovery in Swansea city centre to laptop recovery across South Wales — and the rest of the UK via tracked next-day post. Business down? Read our guide to disaster recovery services in Swansea.
Free diagnostic, fixed quote, no fix no fee — start now or call the freephone.