Data Recovery Neath

Neath sends us a broad mix: business machines from the units around Milland Road, family PCs and external drives from Skewen and Cimla, camera cards from walkers who've been up Craig Gwladus or round the abbey ruins, and the occasional NAS from a firm along the A465. The common thread is that the data matters far more than the hardware — and that the town is a long way from any specialist bench, which is exactly why the service works by post.

Getting a device to us takes one errand. Package it well — bubble wrap and a small box are ample, no cables or power supplies needed — and send it tracked from any post office counter to our Bristol location: Bristol Data Recovery, Castlemead, Lower Castle Street, Bristol BS1 3AG. Courier collection from a Neath address is easy to arrange instead, and businesses with a down server should call first so the job is flagged for priority the moment it lands.

The free diagnostic completes within 2 working days of your device arriving. You'll get a plain-English call: the fault, what's realistically recoverable, and one fixed quote in writing. Approve it and work starts; decline and the device comes straight back — you've spent postage and nothing more. Recovered data is returned on a fresh encrypted drive by tracked post.

Pricing rules are the same for every Neath job. Logical faults — deletion, corruption, a drive the computer sees but can't read — are no fix, no fee. Physically, electrically or water-damaged drives need clean-room work, so 50% of the quote is payable upfront. CCTV, ransomware, BitLocker and other forensic-class work is payable upfront in full. And we don't recover phones, tablets or storage soldered to a motherboard — worth a quick call on 0800 689 0668 if you're not sure which yours is.