From Taibach through to Baglan, in the steelworks' shadow, the contractors, engineers and families of Port Talbot send us the drives that their working life and their memories continue to live on.
Free diagnostic for every Port Talbot customer. We will always provide a fixed price quotation for each piece of work before we do it, and in most cases you only pay if we recover your data.
Port Talbot's economic activity clusters around heavy industry, and it comes as no surprise that its data failures cluster there as well. From SA12 and SA13 we see numerous workstation drives containing CAD drawings and inspection records from the fabrication and maintenance contractors serving the steelworks; drives from the laptops of those who travel back and forth between a site cabin and their home; NAS units at businesses located on Baglan Energy Park; and DVR recorder disks containing yard-camera footage after an incident. Alongside these we also come across common everyday heartbreaks, such as family photo drives from Sandfields and Aberavon that stopped mounting without warning.
No need for anyone to be absent from the works or your home, simply get a quote before we begin. The entire recovery process may be conducted entirely through the postal system, alternatively you may personally drop off a device at our Bristol lab, Monday to Friday, 9am to 5:30pm, with no appointment needed. One drive is posted via Royal Mail Special Delivery, while it is preferable that drives extracted from a server or array, each labelled by its bay, are packaged collectively but separated using packaging material, and sent via a completely insured tracked delivery service. Everything will arrive at our Bristol location (Bristol Data Recovery, Castlemead, Lower Castle Street, Bristol BS1 3AG). We provide a free diagnostic which should complete within 2 working days of receipt, and after completion, one fixed price quotation shall be provided in writing.
In the case of a logical recovery, in most cases you only pay if we recover your data. Bench work on drives that have been damaged due to mechanical, electrical, water or fire will be billed at 50% of the quoted price prior to starting this work; CCTV and DVR jobs are considered forensic and therefore need to be paid for upfront. Footage is then exported in playable formats for insurers or investigators. Mobile phones, mobile tablets and/or other forms of storage that is soldered to a motherboard do not fall under what we recover.
First get a quote over the telephone or use our free on-line diagnostic. The majority of customers then have their media sent to us via post, this is tracked and insured.
Do you want to send a drive from your computer, laptop, MacBook, iMac, CCTV / DVR or server? Please do not send the complete unit of computer or device with a hard disk drive (HDD) or solid state drive (SSD) inside. Please remove it and only send the drive itself. For a server, please remove all disks and label them by their bay. We will also not perform removal of internal drives from devices in order to access data. Also, we will not extract data from devices where storage is soldered onto the motherboard (such as T2 and Apple Silicon Macs and some thin laptops). Additionally, we do not recover data from phones and tablets, only drives that can be removed and sent to us. If you're not sure which kind you have, ring us first.
↓ Print the booking-in & shipping form (PDF)
Clearly mark the parcel with the name Bristol Data Recovery, and when your media has been diagnosed we will call you immediately.
If unsure about what to post, please call us first on 0800 689 0668 (the free phone number), or complete a free online diagnostic.
Diagnostic provided at no charge. Fixed quote. In most cases you only pay if we recover your data. Start now or call the freephone.