Halfway along the M4 with industrial estates at every junction, Bridgend runs on business data — and when a server, NAS or hard drive fails, it posts the problem to us.
Free diagnostic for every Bridgend customer. Fixed quote before any work — no fix, no fee.
Bridgend data recovery has a distinctly commercial flavour. The estates at Waterton and Brackla, Bridgend Industrial Estate and the plants around Pencoed keep a large population of servers, NAS boxes and workstations in service — and a steady trickle of them failing. RAID arrays that lost a second disk, tills and back-office machines that won't boot, engineering workstations with dead SSDs: all of it reaches us from CF31 to CF35. So does the domestic side, from Porthcawl's seafront homes to the new-build streets of Brackla — usually as an external drive of family photos that vanished from the desktop.
The M4 makes the logistics simple. Tracked post reaches our Bristol location — Bristol Data Recovery, Castlemead, Lower Castle Street, Bristol BS1 3AG — the next working day, and for servers or multi-drive arrays an insured courier collects directly from your unit and carries them straight down the motorway. Business-critical failures are prioritised on arrival; say so when you call 0800 689 0668.
Every job gets the free diagnostic, completed within 2 working days of arrival, then one fixed written quote before any work. Logical recoveries are no fix, no fee; mechanically or electrically damaged drives carry 50% upfront for clean-room work; ransomware, CCTV and other forensic-class jobs are payable upfront. Recovered data comes back on an encrypted drive by tracked post.
Most customers post or courier their media to us.
Sending a drive from a computer, laptop, MacBook, iMac, CCTV / DVR or server? Please remove the internal hard drive or SSD and send us just the drive — we don't provide an internal drive-removal service. We don't recover storage soldered to a motherboard (e.g. Apple Silicon Macs and some thin laptops) — only drives that can be removed and sent to us.
↓ Print the booking-in & shipping form (PDF)
Mark the package for the attention of Bristol Data Recovery and we'll call you as soon as we diagnose your media.
Not sure what to send? Call 0800 689 0668 first or use the free online diagnostic.
Free diagnostic, fixed quote, no fix no fee — start now or call the freephone.