From the Dafen and Trostre industrial estates to Machynys and the coast, Llanelli's failed HDDs come to us by tracked post — and every one of them starts with a free diagnostic.
Free diagnostic for every Llanelli customer. Fixed quote before any work — no fix, no fee.
Llanelli generates more HDD recovery work than any town we serve west of Swansea. The pattern from SA14 and SA15 is consistent: desktop hard drives from offices on the Dafen and Bynea industrial estates that stopped being detected, portable HDDs dropped between home and work, and the family computer whose drive began ticking after years of loyal service. A century ago this was tinplate country; today its units, workshops and home offices run on spinning hard drives — and spinning hardware eventually wears out.
We keep no walk-in counter in Llanelli or Swansea; the service is post-in and courier by design. Wrap the bare drive well, send it by Royal Mail Special Delivery or any tracked courier to our Bristol location — Bristol Data Recovery, Castlemead, Lower Castle Street, Bristol BS1 3AG — and it's normally there the next working day. The free diagnostic is completed within 2 working days of arrival, and you get a call setting out the fault, what can be recovered and one fixed price in writing.
Whether it's a single HDD or a NAS full of them, the terms don't change. Logical recoveries — deleted files, corruption, a healthy drive the computer can't see — are strictly no fix, no fee. A clicking, dropped or dead HDD needs mechanical or electronic work in the clean room, so half the quoted price is payable upfront and the balance on success. We don't recover phones, tablets or storage soldered to a motherboard, so ring 0800 689 0668 first if you're unsure what you've got.
Most customers post or courier their media to us.
Sending a drive from a computer, laptop, MacBook, iMac, CCTV / DVR or server? Please remove the internal hard drive or SSD and send us just the drive — we don't provide an internal drive-removal service. We don't recover storage soldered to a motherboard (e.g. Apple Silicon Macs and some thin laptops) — only drives that can be removed and sent to us.
↓ Print the booking-in & shipping form (PDF)
Mark the package for the attention of Bristol Data Recovery and we'll call you as soon as we diagnose your media.
Not sure what to send? Call 0800 689 0668 first or use the free online diagnostic.
Free diagnostic, fixed quote, no fix no fee — start now or call the freephone.