Acer Laptop Recovery

Acer Laptop Data Recovery

No Fix - No Fee!

Our experts have extensive experience recovering data from laptops. With 15 years experience in the data recovery industry, we can help you securely recover your data.
Acer Laptop Recovery
  • vaio
  • fujitsu
  • macbook
  • acer
  • asus
  • toshiba

No Fix? No Fee!

There's nothing to pay if we can't recover your data.

Laptop data recovery

No Job Too Large or Small

All types of people and businesses avail of our services from large corporations to sole traders. We're here to help anyone with a data loss problem.

Laptop on charge

Super Quick Recovery Times

We offer the best value data recovery service in Swansea and throughout the UK.

Laptop in use

Contact Us

Tell us about your issue and we'll get back to you.

Your Acer Laptop Hard Drive And Why It May Become Unresponsive:

A laptop – be it a Windows or Mac in manufacture – will suffer from the same kind of problems as a Windows or Mac personal computer would. The main difference being that some of these problems can be caused by the carrying around or moving of a machine that might otherwise remain in the one place if it was a desktop. That’s not to say that moving the machine around causes all laptop hard drive problems. A lot are the problems are caused by faulty hardware within the drive, a failure to communicate between the drive’s firmware and that of the motherboard, or an accident such as someone spilling hot liquid or something sticky on the machine. At www.swanseadatarecovery.co.uk we have encountered a great many of the reasons why a hard drive in a laptop might fail and can help you diagnose the how and why as well as find a way of recovering information, which might otherwise be considered, lost.

Acer Laptop Hard Drive Physical Malfunctions Due To Read/Write Errors:

Laptop hard drives are prone to mechanical failure just like any other hard drive. With this in mind contacting us here at www.swanseadatarecovery.co.uk if you have such a problem is one way to ensure a swift and full recovery of your data from your laptop hard drive. Heads failing to spin, spindles and platters becoming loose or coming off their bearings, these are all physical issues that cause the laptop hard drive to malfunction. Actuator arms can snap or become stuck; there are many reasons. The glass plates called platters onto which the information is stored can also become damaged over time through simple wear and tear. Whatever the reason we can help you recover your data if not repair your drive

Acer Laptop Hard Drive Electronic PCB Failure:

A power surge to a laptop can happen as it might to a desktop PC. Too many volts sent through the system can burn the circuitry or fry the motherboard rendering the whole system dead. Similarly human error can play a part. Using an incorrect or generic power supply may send too much or not enough power through the machine causing untold damage. Likewise not using a surge protection device can lead to a problem if a power spike occurs. Whatever the reason though we can help you recover your data should a power outage or surge cause your laptop’s hard drive to malfunction

Your Acer Laptop Hard Drive And How It Reacts To Problems With Firmware:

The firmware operating your laptop’s hard drive is a small but sophisticated program that has been preloaded in the factory. The firmware’s purpose is to provide your hard drive with the right instructions so that it operates correctly in conjunction with your laptop; sending messages as to how to save and read data to or already on the drive. Firmware that fails can lead to all kinds of problems when it comes to using your hard drive and may leave you with nothing more than a slab of high technology that cannot function as normal. Often when individuals try to update the firmware from the manufacturer’s website this can lead to problems of a different kind and can lead to the drive reporting bad sectors and being unable to boot. If you are having problems with your laptop hard drive that are caused by corrupt firmware we can help retrieve your data.

Unstable And Disabled Hard Drives Caused By A System Freeze:

If your Acer laptop’s hard drive develops a fault it may well cause your system to freeze or reboot itself. Bad sectors are generally the reason for this to happen and these bad sectors are often to be found on the area of the disk where the operating system resides. A hard drive with bad sectors will deteriorate regardless of what kind of software program you use to resolve these issues. A software program will more often than not move the data on your drive from one place to another to avoid the bad sectors but cannot stop their spread

Featured Article

Case Study: Data Recovery from an Acer Aspire 722 Stuck in an eRecovery Management Boot Loop with a Compromised Boot Configuration

Client Profile: User of an Acer Aspire 722 laptop.
Presenting Issue: The system automatically booted into the Acer eRecovery Management platform and initiated a file system scan. Following this, it reported “Windows could not start” and now persistently reboots into the eRecovery environment, despite the user attempting the “Restore OS and Retain Data” option multiple times, which reported success but failed to resolve the underlying boot issue.

The Fault Analysis

The client’s experience indicates a critical failure in the boot sequence, specifically within the chain of trust between the firmware and the operating system. The eRecovery environment is a separate partition that acts as a failsafe; its persistent activation signifies that the main OS partition is either corrupt or unrecognizable to the boot manager.

  1. Boot Configuration Data (BCD) Corruption: The most common cause for “Windows could not start” is a corrupted Boot Configuration Data (BCD) store. This is a firmware-independent database that replaces the legacy boot.ini file. It contains the instructions for the Windows Boot Manager (Bootmgr) on how to load the OS. Corruption here, often caused by a sudden power loss or a failing storage medium, prevents the system from locating the winload.efi (or winload.exe) file.

  2. Master Boot Record (MBR) / GUID Partition Table (GPT) Damage: The initial boot code in the MBR or the partition entries in the GPT may be damaged. The eRecovery tool’s “Restore OS” function likely attempts to repair this, but if the underlying storage has developed unstable sectors in this critical region, the repair is temporary and fails upon reboot.

  3. File System Metadata Corruption: The NTFS Master File Table ($MFT) or the $Boot file itself may have sustained damage. The eRecovery scan was likely checking the integrity of these structures. The “Retain Data” option attempts to rebuild the OS without formatting the user partition (C:\Users), but if the corruption is severe, this process can fail, leaving the system in a perpetual state of attempting and failing to self-repair.

  4. Imminent Storage Media Failure: The cyclical nature of the problem is a strong indicator of a physically degrading Hard Disk Drive. Bad sectors developing in the system-reserved area (typically the first few gigabytes of the disk) would repeatedly corrupt the newly written BCD and boot files, explaining why the eRecovery repair appears successful but fails on the next boot.

The Professional Data Recovery Laboratory Process

The client’s decision to cease DIY repairs was critical. Each failed eRecovery attempt risks further data loss. Our lab’s approach is to bypass the failed boot environment entirely and work directly with the raw storage medium.

Phase 1: Physical HDD Extraction and Stabilised Imaging

  1. Drive Removal and Isolation: The 2.5″ SATA HDD is carefully removed from the Acer Aspire 722 chassis. This is the first and most critical step to prevent the host system from causing any further logical damage.

  2. Hardware-Based Diagnostics: The drive is connected to our PC-3000 system and DeepSpar Disk Imager. We perform a full diagnostic, paying close attention to the S.M.A.R.T. data. We specifically look for elevated values in:

    • Reallocated Sectors Count (0x05)

    • Current Pending Sector Count (0xC5)

    • Uncorrectable Sector Count (0xC7)
      These attributes confirm or rule out physical media degradation as the root cause.

  3. Sector-Level Forensic Imaging: A full, sector-by-sector clone of the source drive is created onto a sterile destination drive in our secure storage array. The imaging process is configured with adaptive read control to gently handle any unstable sectors that may be present, using read retry algorithms and timeout extensions. A bad sector map is generated, providing a forensic log of the drive’s physical health.

Phase 2: Boot Sector and Partition Table Reconstruction

With a secured forensic image, we perform a deep analysis of the critical boot structures without any risk to the original data.

  • MBR/GPT Hex-Level Analysis: We examine the first sector (LBA 0) of the disk image in a hexadecimal editor. We manually verify the MBR boot signature (0x55AA) and parse the partition table entries. For GPT-based systems, we check the Protective MBR and the primary GPT Header at LBA 1 for consistency and validity.

  • BCD Store Extraction and Repair: We navigate to the EFI System Partition (ESP) or the system reserved partition within our disk image. We locate the \EFI\Microsoft\Boot\BCD file and use offline registry hive parsing tools to manually repair its entries, ensuring the device and osdevice parameters correctly point to the location of the main Windows partition.

  • NTFS Boot Sector Validation: Using the partition table, we navigate to the start of the main OS partition and examine the NTFS Boot Sector. We verify the OEM ID (“NTFS “) and the parameters within the BIOS Parameter Block (BPB), specifically the Sectors per Cluster and the location of the $MFT and $MFTMirr.

Phase 3: File System Reconstruction and Data Extraction

  1. $MFT Carving and Validation: We instruct our recovery software (e.g., R-Studio Technician) to locate the $MFT using the address from the BPB. If the primary $MFT is damaged, we use the backup $MFTMirr to repair it. Our software then parses the $MFT to rebuild the complete directory tree and file metadata, including the C:\Users folder containing the client’s valuable data.

  2. Bypassing OS Corruption: This entire process is performed outside of Windows, rendering the unbootable OS irrelevant. We are working directly with the file system’s core metadata.

  3. Data Integrity Verification: Checksum verification is performed on the extracted files against their $MFT records to guarantee a bit-for-bit accurate recovery. All data is transferred to a new, stable storage device for the client.

Conclusion

The client’s Acer laptop was trapped in a boot loop due to a critical corruption of the Windows Boot Configuration Data and potentially underlying physical media degradation. The built-in eRecovery tool was incapable of performing a lasting repair, likely because it was running on the same faulty hardware that caused the initial corruption. A professional lab’s success hinged on physically isolating the drive from the unstable host system, creating a forensic image to preserve its state, and then manually reconstructing the broken boot chain and file system metadata in a controlled software environment. This approach bypassed the failed operating system entirely, allowing for direct, safe access to the user data.

The recovery was executed with 100% success. The client’s data was recovered from the C:\Users directory with its original folder structure and file integrity fully intact. The root cause was confirmed to be a corrupted BCD store with early signs of media degradation on the HDD.

Swansea Data Recovery – 25 Years of Technical Excellence
When system recovery tools fail and your computer is stuck in a boot loop, trust the UK’s No.1 HDD and SSD recovery specialists. We bypass failed operating systems and corrupted bootloaders by working directly with the storage device’s file system, ensuring your data is recovered safely and completely. Contact us for a free diagnostic.

Client Testimonials

“ I had been using a Lacie hard drive for a number of years to backup all my work files, iTunes music collection and photographs of my children. One of my children accidently one day knocked over the hard drive while it was powered up. All I received was clicking noises. Swansea data recovery recovered all my data when PC World could not.   ”

Morris James Swansea

“ Apple Mac Air laptop would not boot up and I took it to Apple store in Grand Arcade, Cardiff. They said the SSD hard drive had stopped working and was beyond their expertise. The Apple store recommended Swansea data recovery so I sent them the SSD drive. The drive contained all my uni work so I was keen to get everything recovered. Swansea Data Recovery provided me a quick and professional service and I would have no hesitation in recommending them to any of my uni mates. ”

Mark Cuthbert Cardiff

“ We have a Q-Nap server which was a 16 disk raid 5 system. Three disks failed on us one weekend due to a power outrage. We contacted our local it service provider and they could not help and recommended Swansea Data Recovery. We removed all disks from server and sent them to yourselves. Data was fully recovered and system is now back up and running. 124 staff used the server so was critical for our business. Highly recommended. ”

Gareth Davies Newport Wales

“ I am a photographer and shoot portraits for a living. My main computer which I complete all my editing on would not recognise the HDD one day. I called HP support but they could not help me and said the HDD was the issue. I contacted Swansea Data Recovery and from the first point of contact they put my mind at ease and said they could get back 100% of my data. Swansea Data Recovery have been true to their word and recovered all data for me within 24 hours. ”

Iva Evans Cardiff

“ Thanks guys for recovering my valuable data, 1st rate service. ”

Don Davies Wrexham

“ I received all my data back today and just wanted to send you an email saying how grateful we both are for recovering our data for our failed iMac.   ”

Nicola Ball Cardiff

“ Swansea Data Recovery are a life saver 10 years at work was at the risk of disappearing forever until yourselves recovered all my data, 5 star service!!!!!   ”

Manny Baker Port Talbot Wales