From Oystermouth to Langland and out across Gower, Mumbles trusts us with the storage its photographs live on — posted or collected tracked, diagnosed free.
Free diagnostic for every Mumbles customer. Fixed quote before any work — no fix, no fee.
Mumbles gives us the most personal workload of any town we serve: external drives and ageing iMacs holding a family's entire photographic record, camera cards shot at Three Cliffs, Rhossili and Caswell that corrupted before they were ever copied, and the MacBooks and laptops of the village's home workers, wedding photographers and holiday-let owners. SA3's data is rarely commercial — it's sentimental, and it's usually the only copy in existence.
The service is built to be effortless from the seafront and the middle of Gower alike. A memory card travels in an envelope; a drive goes boxed, by Royal Mail Special Delivery or insured courier, to our Bristol location — Bristol Data Recovery, Castlemead, Lower Castle Street, Bristol BS1 3AG. The free diagnostic is completed within 2 working days of arrival, and you'll hear exactly what's recoverable, with one fixed quote, before deciding anything.
Photographs deserve straight terms: logical recoveries are no fix, no fee; physically damaged media is 50% upfront for the clean-room work; and everything returns on an encrypted drive by tracked post, handled under GDPR throughout. One Apple caveat — we recover from removable Mac drives and blade SSDs, but not storage soldered to the logic board, so recent MacBooks are worth a call on 0800 689 0668 first.
Most customers post or courier their media to us.
Sending a drive from a computer, laptop, MacBook, iMac, CCTV / DVR or server? Please remove the internal hard drive or SSD and send us just the drive — we don't provide an internal drive-removal service. We don't recover storage soldered to a motherboard (e.g. Apple Silicon Macs and some thin laptops) — only drives that can be removed and sent to us.
↓ Print the booking-in & shipping form (PDF)
Mark the package for the attention of Bristol Data Recovery and we'll call you as soon as we diagnose your media.
Not sure what to send? Call 0800 689 0668 first or use the free online diagnostic.
Free diagnostic, fixed quote, no fix no fee — start now or call the freephone.