From Ammanford square, right up into Betws, Glanaman and Brynamman, the Amman Valley posts us their failed drives, without spending a single penny on finding out what went wrong.
Free diagnostics for all customers of Ammanford. A fixed price quotation is given before any work begins, and in most cases you only pay if we recover your data.
The mining era of Ammanford has long come to an end, but the town still works hard from home: from SA18 we have received drives from laptops in kitchen table businesses, external drives with a family's complete photo archive, USB flash drives that were used for student coursework to be moved from the school to the house (until the connector broke) & occasionally a drive from a till or office machine on the high street. Data from small towns is of just as much value, as it typically represents the only copy in existence.
There are deliberately no locations to visit locally, in either Ammanford or Swansea, because a tracked parcel beats driving through the mountains whatever the weather. Get a quote first; once you've got it, you simply need to take the device to any post office counter in the valley and send it on to our Bristol location at Bristol Data Recovery, Castlemead, Lower Castle Street, Bristol BS1 3AG. We'll receive it there the next working day; alternatively you're welcome to drop off your item there yourself, Monday to Friday, 9am to 5:30pm, with no appointment needed. We will then complete the free diagnostic process within 2 working days after receiving your item and send you a fixed quote in writing.
You have to agree a price for all costs prior to them being incurred: on logical faults, in most cases you only pay if we recover your data; drives requiring bench work due to physical or electrical damage are 50% up front; forensic class jobs are also paid for up front. There are three types of devices which cannot be taken by us: phones, tablets and soldered-in storage. Please ring 0800 689 0668 if you're unsure which yours is.
First get a quote over the telephone or use our free on-line diagnostic. The majority of customers then have their media sent to us via post, this is tracked and insured.
Do you want to send a drive from your computer, laptop, MacBook, iMac, CCTV / DVR or server? Please do not send the complete unit of computer or device with a hard disk drive (HDD) or solid state drive (SSD) inside. Please remove it and only send the drive itself. For a server, please remove all disks and label them by their bay. We will also not perform removal of internal drives from devices in order to access data. Also, we will not extract data from devices where storage is soldered onto the motherboard (such as T2 and Apple Silicon Macs and some thin laptops). Additionally, we do not recover data from phones and tablets, only drives that can be removed and sent to us. If you're not sure which kind you have, ring us first.
↓ Print the booking-in & shipping form (PDF)
Clearly mark the parcel with the name Bristol Data Recovery, and when your media has been diagnosed we will call you immediately.
If unsure about what to post, please call us first on 0800 689 0668 (the free phone number), or complete a free online diagnostic.
Diagnostic provided at no charge. Fixed quote. In most cases you only pay if we recover your data. Start now or call the freephone.